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Home South Africa

South Africa’s BPO sector surges ahead, with CX and customer service leading the charge

admin by admin
October 31, 2022
in South Africa
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Clinton Cohen, CEO of iContact BPO

Clinton Cohen, CEO of iContact BPO

These are the outsourcing trends likely to dominate in 2023 according to iContact BPO

These are the outsourcing trends likely to dominate in 2023 according to iContact BPO

iContact BPO

South Africa’s BPO sector has enjoyed rapid growth, with a ~25% compound annual growth rate between 2015 and 2021, becoming a major global outsourcing contender

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Tags: iContact BPOoutsourcing trends
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